What people come with most often
Five pieces of work in this area. You can start with any of them — the diagnostic shows which one you actually need now and which one can wait.
Enquiries stop getting lost
Messages from email, forms, the phone and messengers in one place, tagged with their source and a time to answer.
Read more →Documents from a template
Contract, invoice, act and the set of annexes assembled from data. A person checks and signs rather than types.
Read more →Reports that assemble themselves
Exports, reconciliations and the owner summary on a schedule and always the same way, not two days of copying at month end.
Read more →Programs that finally talk
CRM, accounting, stock and the website exchange data by themselves — no manual export and import.
Read more →Start with one task
We find where the hours go, pick one task and take it into service. The first step has an end to it.
Read more →An assistant that talks to your customer, by voice or in a chat, is a neighbouring job and it lives on the chat assistant page. This area is about processes and repeated actions, not about a conversation.
When people come to us with this
The four conversations people most often arrive with.
People are eaten by manual copying
Copy from an email into a spreadsheet, from the spreadsheet into the accounting system, from there into a report. Necessary work — but the person in it is a courier, not a specialist.
Order rests on one person
One employee knows everything, and when they are on holiday the work slows down. We move the order out of that head into clear steps.
You heard the word "implementation" and took fright
The timescales quoted on this market are frightening, and understandably so. We start with one task that has an end.
Many systems, no picture
CRM, accounts, stock and spreadsheets live apart, and a person reconciles them. The numbers disagree, and the argument becomes about who copied what wrongly.
What stays with you afterwards
Hours come back to people
Repetitive actions stop taking up the day. The point is not to manage without people, but to let them do what you hired them for.
Order stops depending on memory
The steps are written down and run the same way — whether everyone is in or half the team is away.
The map of your routine stays with you
Which operations repeat, how much time they eat and which of them are worth handing to a machine. That document is yours — it works with us and without us.
A clear order, no surprises
1 · A conversation
Half an hour about your work: what repeats every day, who does it and how much time it eats. No access to your systems is needed at this step.
2 · A map, and one task chosen
We show where the hours go and pick one task: the one that eats the most time and depends the least on particular people. The map stays with you either way.
3 · We take it into service
We build the piece inside your own systems, switch it on and stay around: we watch what it actually does and tell you what changed and why.
The figure is named in a quote for your task, once it is clear how many steps the work has, where they live and what has already been done before us. There is no price list here on purpose: every business has its own set of steps, and an "average price" means averaged work.
Look at the work, not at the words
These are numbers from our own work, not a promise about yours. Under each one there is a source and a period: the code puts them there when the page is built, not the author of the text.
preparing data…
Where the figures come from
- tasks accepted: result checked and taken
A task is accepted once the result has been read, checked and taken. There is no second word for this on the site: “accepted” and “completed” mean the same thing.
- median task time: from brief to accepted
A typical task: half of the tasks in this window went faster, half took longer. This is NOT an average: one long task cannot pull the number up, so the median describes an ordinary day more honestly.
- business lines running at the same time
How many different businesses the agency runs at once. A line counts if it has at least three tasks in the log; internal test runs do not count.
What we do ourselves and what we do with partners
We do this ourselves
We automated our own working setup ourselves: tasks, schedules, builds, reports and the checking of results run without hands — and this website is assembled the same way.
Sorting and triaging incoming enquiries runs live on our own flow of enquiries, not on a demo stand.
Assembling documents and regular summaries out of data is our own machinery — the same one we use on ourselves.
We build this out for you
Working inside somebody else’s environment — access, systems, permissions — is what we build out for each client. That is why we keep the first step small: one piece of work, a result you can see.
We run this with a partner
A heavy accounting-system rollout from scratch we run with a specialist contractor; our job is to choose them, tie it into the wider picture and answer to you for the timing.
Where a partner does the work, we stay your single point of contact: we pick the contractor, set the task, watch the timing and answer to you for the result. The contract names the contractor honestly — no "we do everything in-house".
What people usually ask
Where do we start if we want to automate everything?
What is RPA in plain words?
Will we have to change the programs we work in?
What happens to the people who did this by hand?
Let us look at your task
Half an hour about how your work is done — no access to your systems and no commitments.
We call back during working hours. Company details are optional — if you give them, we read the open registries first and come to the conversation prepared.