What stays with you afterwards
An answer for the visitor at any hour
The assistant answers from your material: services, how the work goes, frequent questions. A message at night gets an answer at night, not in the morning.
An enquiry with substance instead of "interested"
The assistant helps the visitor describe the task in their own words and asks what is needed to size the job. The enquiry carries a mark of where the person came from.
An honest label instead of "Anna from support"
A line next to every answer says an AI is answering, and ours has a name — Chrysa. It does not pretend to be human: that is not politeness, it is the condition for being trusted.
A boundary where a person is called in
A question outside the material is not improvised on. There are three doors to a human: leave contact details, fill in the form, or tell it by voice.
When people come to us with this
Four situations in which a website assistant pays for itself first.
At night and at weekends the site says nothing
Half of all enquiries arrive outside working hours. By morning the person has written to three other companies.
Your team answers the same thing over and over
"How much", "how long", "do you do this sort of thing". The same answer said again from scratch is a working day spent on retelling.
Not everyone fills in the form
People do not want to leave a phone number before they know they are in the right place. A conversation with no strings answers that fear better than any button.
Enquiries arrive with no substance
"Hello, I am interested" and a phone number. Then three calls to find out what the person actually needs.
A clear order, no surprises
1 · A conversation
Half an hour about what people ask you most often and who answers it today. No access to your systems is needed at this step.
2 · A list of questions, and the first spot
We collect the questions that keep repeating and pick one spot — the website, a messenger, phone calls or your own team’s questions. The list stays with you either way.
3 · We put it live and watch real conversations
The assistant goes live on one spot, we read the actual conversations and fix the answers against them rather than against guesses. We tell you what changed and why.
The figure is named in a quote for your task, once it is clear which questions the assistant answers, where it takes the answers from and who it hands over to. There is no price list here on purpose: the spread of work is very wide, and an "average price" would mean averaged work. Most of this market keeps prices off the website too — we at least say why.
What we do ourselves and what we do with partners
We do this ourselves
The website assistant runs on us first — right here on this page. The "Ask A.L.E.X." button opens Chrysa; in her very first message she says she is an AI and that if she cannot help, the owner of the site will answer you personally. She answers in text and by voice: there is a "Dictate" button and answers can be read aloud.
She does more than answer: she takes a document (pdf, docx, xlsx, csv, image) and works through it; under every answer sit two small buttons, "Good answer" and "That did not help"; the conversation is saved, and we say so to the visitor plainly. The window speaks Russian, English and Chinese.
We build this out for you
An assistant on YOUR website is built for you: your material, your tone, your rules for handing over to a person, your form and your CRM. What connects straight away and what goes through an export, we say at the diagnostic.
Two neighbouring jobs sit next to this one. If something has to happen after the answer — the enquiry lands in your CRM, a document is assembled, an invoice goes out — that is automation. And if the assistant has nothing to stand on yet, no pages it can answer from, then the website comes first and the assistant on it second.
Where a partner does part of the work — say, your telephony or your accounting system is set up by its own contractor — we stay your single point of contact: we set the task, watch the timing and answer to you for the result. The contract names the contractor honestly — no "we do everything in-house".
What people usually ask
What if it answers incorrectly?
Does it pretend to be human?
What happens when our prices or services change?
Will customers be annoyed by a robot?
Let us look at your task
Tell us what people ask you most often on your site — we will see what the assistant can close by itself. Or ask Chrysa about it right here.
We call back during working hours. Company details are optional — if you give them, we read the open registries first and come to the conversation prepared.