A.L.E.X.
Service · websites and development

A site under care — updates, backups, small edits

We take the site into steady care: watching, updating, editing — you simply write what you need.

What you get
  • →Backups and rollbackif anything
  • →Small editson request
  • →Watchingso it keeps running
The exact scope and timing are fixed after the diagnostic — before that nobody has an honest picture.
Outcome

What stays with you afterwards

It can be put back

A copy before every edit and a clear way to roll back. It is boring, and that is exactly why it works.

Edits without a ticket

You write in a message what to change, and it is done. No tracker forms and no conversations about process.

The site does not fall over quietly

We watch that pages answer and forms accept enquiries; if something drops, you hear it from us and not from a client.

Who it fits

When people come to us with this

Six things we put into the contract — so that support is a commitment and not an adjective.

First response time

During working hours we answer within an agreed time, and that time is written into the contract — it can be held up, not just remembered.

Backups that actually restore

A copy is taken on a schedule and checked by restoring it. A copy you cannot restore from is not a copy.

Availability watching

We see that the site answers and the forms take enquiries, and we learn about a failure before you do.

A clear unit of work

We agree the volume of small edits per month. When an edit has grown into a rebuild, we say so at once rather than afterwards.

A check every three days

Not "whenever we notice", but on a schedule: pages, forms and speed are checked at least once every three days, and that interval is written into the contract.

The AI menu is updated with the site

The machine entrance for AI assistants does not lag behind the pages: if the services or the contacts change, what the assistants see changes too.

How the work goes

A clear order, no surprises

1 · A conversation

Half an hour about how your work is set up today. No access and no documents are needed at this step.

2 · Plan and quote

We write down what we do, in what order and what you get at each step. The quote follows your scope.

3 · Work and watching

We build, show you the result along the way and stay around once everything is running.

The figure is named in a quote for your task, once the scope is clear. There is no price list here on purpose: an "average price" in this trade means either an averaged job or an incomplete one.

Straight talk

What we do ourselves and what we do with partners

We do this ourselves

We maintain our own perimeter ourselves: backups, releases with a rollback, availability watching — live mechanisms, not ones written for this page.

A single channel where you simply write what you need is how we work inside the agency too.

We build this out for you

If the site runs on a platform new to us, the first month goes on getting to know it — and we say that at the start.

Where a partner does the work, we stay your single point of contact: we pick the contractor, set the task, watch the timing and answer to you for the result. The contract names the contractor honestly — no "we do everything in-house".

Questions

What people usually ask

What is included per month?
We agree it at the start: usually backups, updates, watching and a reasonable volume of small edits. A big rebuild is separate work, and we say plainly when an edit has grown into one.
How quickly do you answer?
The first response time during working hours is fixed in the contract — a commitment, not a promise in passing.
What if the site was not built by you?
We will take it, but we look first: sometimes it is cheaper to fix the foundation or move the site than to maintain it as it is.
Can we leave at any time?
Yes. The access is yours, we hand over the backups, nothing is locked on our side.
Enquiry

Let us look at your task

Half an hour about your business — no access to your data and no commitments.

We call back during working hours. Company details are optional — if you give them, we read the open registries first and come to the conversation prepared.