What people come with most often
Four spots where an assistant pays for itself first. They differ not by "technology" but by who talks to it and how.
An assistant for customers on your website
Answers visitors around the clock, helps them describe what they need and hands over to a person what belongs to a person. Ours runs on this page — try it.
Read more →An assistant in messengers
Telegram and MAX (a Russian messenger): the same assistant answers where people actually write to you, and the conversation stays with the company rather than in an employee’s personal phone.
Read more →A voice assistant
Takes the call and goes through call recordings: what was asked, what was agreed, which calls a manager should actually listen to.
Read more →An assistant for your own team
Answers your staff from your own rules and documents: where it is kept, how to file it, what to do in this case. New joiners stop interrupting the experienced ones.
Read more →An assistant is not a replacement for people. It takes away repetition — the same question asked for the hundredth time. Anything that needs a decision it hands to a person, and that is written into the script rather than left to the machine’s conscience. If what repeats is not questions but actions — moving data, reports, template emails — that is the neighbouring job: automation. And if the assistant has nothing to stand on yet, start with the website.
When people come to us with this
Four situations in which an assistant is the right place to begin.
The same question ten times a day
"How do I book", "how long is the wait", "are you open at the weekend", "where are you". You already have the answer — it is simply spoken again by a human every time.
Nobody answers at night or at the weekend
The message arrives at 23:40 and the reply goes out at 10:15 the next day. In that gap the person has written to three other companies.
You have tried it before and gave up
You put in a button-driven bot, it did not understand plain speech, customers got annoyed and it was quietly switched off. This is a common story, and it is not about "AI not working".
The knowledge lives in one person’s head
How to file it, where it is kept, who to call in this case — only Lena knows. Lena is on holiday and the work stops.
What stays with you afterwards
A list of repeated questions — before any technology
The first result of the diagnostic is not an assistant but a list: what gets asked most, how much time it eats, and what is actually worth handing to a machine. Some of it usually gets solved without one.
An assistant on one spot, not "AI in the company"
One channel, a clear set of questions, a visible result in weeks. We widen it if it works — not the other way round.
Answers from your material, not from thin air
The assistant answers from what you gave it. Where there is no answer it says so and calls a person — and that is configured and tested, not left to luck.
A clear order, no surprises
1 · A conversation
Half an hour about what people ask you most often and who answers it today. No access to your systems is needed at this step.
2 · A list of questions, and the first spot
We collect the questions that keep repeating and pick one spot — the website, a messenger, phone calls or your own team’s questions. The list stays with you either way.
3 · We put it live and watch real conversations
The assistant goes live on one spot, we read the actual conversations and fix the answers against them rather than against guesses. We tell you what changed and why.
The figure is named in a quote for your task, once it is clear which questions the assistant answers, where it takes the answers from and who it hands over to. There is no price list here on purpose: the spread of work is very wide, and an "average price" would mean averaged work. Most of this market keeps prices off the website too — we at least say why.
Look at the work, not at the words
Figures about us, not about the market: how many models we keep in service, how many jobs went from request to accepted result, and how long that took on average. The caption and period under each number are placed by the code that builds this page.
preparing data…
Where the figures come from
- AI models in the park, for different kinds of work
How many different AI models the agency can reach through its connected channels. Uniqueness is counted per “lab + base name”: variants of one model are not counted separately.
- tasks accepted: result checked and taken
A task is accepted once the result has been read, checked and taken. There is no second word for this on the site: “accepted” and “completed” mean the same thing.
- median task time: from brief to accepted
A typical task: half of the tasks in this window went faster, half took longer. This is NOT an average: one long task cannot pull the number up, so the median describes an ordinary day more honestly.
What we do ourselves and what we do with partners
We do this ourselves
The website assistant runs on us first: the "Ask A.L.E.X." button on this page opens Chrysa. She says hello, states straight away that she is an AI, answers in text and by voice, reads a document you attach, and hands the conversation to a person when she cannot cope. It is a live product, not a screen recording.
Sorting and triaging incoming enquiries we run in production code on our own flow of enquiries — that is, on our own money rather than on a demo stand.
We build this out for you
An assistant inside your own perimeter — on your material, with your access and your rules for handing over to a person — is built for the job. What connects straight away, what goes through an export and what does not connect at all, we say at the diagnostic, before the work starts.
We run this with a partner
Telephony, call recording and accounting systems are usually run by your own contractor. We work on the layer above — answers, analysis, handover to a person — and we do not propose replacing what already works for you.
Where a partner does part of the work — say, your telephony or your accounting system is set up by its own contractor — we stay your single point of contact: we set the task, watch the timing and answer to you for the result. The contract names the contractor honestly — no "we do everything in-house".
What people usually ask
How is an assistant different from a bot with buttons?
Will it make things up?
Will it replace our staff?
Which spot should we start with?
Let us look at your task
Half an hour about what people ask you most often. The list of repeats stays with you even if we do not work together afterwards.
We call back during working hours. Company details are optional — if you give them, we read the open registries first and come to the conversation prepared.